Introduction

Even the best solar systems can encounter minor problems. Understanding common issues helps you respond quickly and prevents downtime.

Common Problems and Solutions

• Inverter Offline or Error Codes
  • Check if the inverter is powered and connected to Wi-Fi.
  • Reset the inverter following manufacturer instructions.
  • If the error persists, contact Aloha Solar Care.
• Reduced Energy Production
  • Inspect panels for debris, shading from trees, or dirt buildup.
  • Ensure no new obstructions (satellite dishes, new construction) are blocking sunlight.
• Monitoring System Not Updating
  • Check network connection to Envoy or monitoring device.
  • Refresh or restart the monitoring app.
  • Contact support if readings remain incorrect.

Pro Tips

• Keep a photo log of your panels to track potential issues over time.
• Schedule regular inspections to maintain optimal performance.